Hi! My name is Daniel Summers, and I created this business (a bit by chance) after meeting my now-husband, Tyler. At the time, he suffered terribly with acne. As anyone with acne can attest, it took a daily physical as well as emotional toll. I wanted to and believed I could help him, so we set about experimenting with home remedies, new doctors and holistic treatments. After countless failed attempts, my mother gifted us a hand-crafted soap bar. Funny enough, we’d never tried one! We loved that the ingredients were so much more simple than other “beauty bars” we’d tested, but didn’t love one of its primary ingredients—lard. Yes, pig fat. This was our “aha” moment. We finally realized that if we wanted the perfect product, we were going to have to make it ourselves. I spent months learning, researching and experimenting with different combinations. I focused on gentle plant oil and vegan ingredients whenever possible. My first “finished” formula was amazingly (and shockingly) a success! Tyler’s acne began to clear, and my own skin was smoothing and softening. It didn’t take long for people to notice Tyler’s skin and confidence improve, and that’s when they began asking for details! That is also when Les Creme was born. In the years that have followed, we’ve added more soaps and scents, skincare options, luxe lotions and clean candles. I am proud to say that we remain dedicated to handcrafting products that contain no animal fats, are cruelty free and are formulated with the highest quality botanical ingredients.
Returns, exchanges, shipping. The whole nine yards.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Some personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 3960 w point loma blvd, H247, San Diego CA 92110, United States.
To return your product, you should mail your product to: 3960 w point loma blvd, H247, San Diego CA 92110, United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Still Have Some More Questions?
Don't worry, we've got you. We can connect you guys.