Shipping + Supply Chain
Due to distribution and supply chain issues arising out of the ongoing COVID-19 pandemic, we want to keep you informed as to what you can expect when placing an order on The FIG. While all of our suppliers are based out of Canada and the United States, recent strains on the USPS and other shipping carriers have made it difficult to accurately predict shipping times. As a precaution, we recommend that you place holiday orders no later than December 15th to ensure that your package arrives to it's destination on time.
General COVID-19 Precautions
We understand you may have some questions about what precautions we’re taking due to COVID-19 and how our vendors are handling the pandemic. No need to panic; we’ve got you covered.
With COVID-19 impacting every aspect of our lives, we’re all juggling a lot right now. We want to assure your experience on our platform is as safe, easy and empowering as it can be. All of our vendors have been vetted through our production selection superheroes. This means we trust their packaging and shipping methods are not only sustainable but will also follow safe guidelines in respect to COVID-19.
If you ever have any thoughts, questions or concerns about the safety measures we or our vendors are taking in regards to COVID-19, please do not hesitate to reach out to us.